Sales Specialist – Corporate Gift items
Location: United Arab Emirates - Dubai
Job Responsibilities:
- Identify potential customers and engage with them to understand their needs for custom-printed gift items.
- Provide product recommendations and customization options based on client requirements.
- Manage the sales process from inquiry to order completion, including providing quotes, taking orders, and ensuring timely delivery.
- Conduct market research to check pricing trends and analyze competitor offerings to adjust sales strategies and stay competitive.
- Collaborate with material suppliers and vendors to negotiate better pricing, ensuring cost-effective solutions for fulfilling orders.
- Maintain thorough knowledge of the gift items and printing options available, including materials, printing techniques, and customization options.
- Educate customers on the features and benefits of different products and printing methods.
- Work with the design team to ensure that customer specifications are accurately translated into the final product.
- Provide excellent customer service, resolve issues, and follow up with clients to ensure satisfaction while tracking sales activities and preparing performance reports.
- Review and approve design proofs with customers before production.
- Assist in developing and implementing marketing campaigns to promote gift items and printing services.
- Build and maintain strong relationships with clients, offering personalized service to meet their unique needs.
Qualifications:
- Proven experience in sales, preferably in the gift items, promotional products, or printing industry.
- Must be a graduate with strong communication, interpersonal, and writing skills.
- Ability to understand customer needs and offer tailored solutions.
- Fluent in English, with excellent verbal and written communication abilities.
- Self-motivated with a results-oriented approach.
- Proficiency in using CRM software and other sales tools.
- Willingness to travel to meet with clients and attend industry events.